Lynda is the Director of Professional Services with Mosaic Project Services focusing on the delivery of CAPM, PMP, PMI-SP, Stakeholder Circle® and other project related workshops, training, mentoring and consulting services. She holds a Doctor of Project Management from RMIT University and is a Fellow of the Australian computer Society (FACS). She is a lecturer at Monash University in the Masters of IT course, specializing in project management and governance.
She was the first student to graduate from the RMIT University, Doctor of Project Management course with a professional Doctorate in Project Management (DPM). For her thesis, Lynda investigated the concept that a project’s success or failure is closely aligned with perceptions of the project held by its key stakeholders; and that project teams can manage these perceptions to create success. The research resulted in a new tool, the Stakeholder Circle® that maps each stakeholder community in a unique way, allowing the project team to focus its stakeholder engagement strategies. The Stakeholder Circle also highlights key facets of the surrounding management culture and structure. This valuable tool is now being developed and marketed world-wide by Stakeholder Management Pty Ltd and is the basis of the Stakeholder Relationship Management Maturity (SRMM®) model described in her book, Stakeholder Relationship Management: A Maturity Model for Organisational Implementation.
Lynda is a recognised international speaker and seminar leader on the topic of stakeholder management and the Stakeholder Circle® visualisation tool and has authored three books:
Stakeholder Relationship Management: A Maturity Model for Organisational Implementation, (Gower Publishing Ltd, Aldershot - 2009);
Advising Upwards: A Framework for Understanding and Engaging Senior Management Stakeholders, (Gower Publishing Ltd, Aldershot - 2011);
Making projects and programs work: What really matters for achieving successful project and program outcomes, will be published in 2015
Lynda has extensive experience as a Senior Project Manager and Project Director specialising in delivery of IT and other business-related projects within the telecommunications sector. She has worked as a Senior IT Project Management Consultant with various Telcos in Australia and South East Asia (primarily in Malaysia) including senior roles with Optus and Telstra.
Lynda graduated from Deakin University, Geelong with Honours and later gained a Graduate Diploma in Computing. This led to a diverse range of assignments covering a wide-range of project related activities and project leadership roles. She is now focused on giving back to the profession through her mentoring activities and participation in the development of innovative Project Management methodologies and courseware.