Dana Brownlee is an acclaimed corporate trainer, speaker, and workshop facilitator helping individuals and teams reach new levels of performance. After years of team leadership and project management experience with AT&T, IBM Consulting, and EMC, in 2003 Ms. Brownlee founded Professionalism Matters, Inc., a professional development training/consulting firm providing professional development workshops. An energetic and dynamic speaker, Ms. Brownlee has presented to audiences in six countries. A Forbes Contributor, her business expertise has been featured by CNN, The Wall Street Journal, HuffPost, Glamour, Atlanta Journal Constitution, Working Mother, and others. Recognized as an expert in the fields of Business Analysis and Project Management, Dana was the original author of Learning Tree International’s flagship BA course, Introduction to Business Analysis – currently taught in several countries. She has also presented to many PMI audiences around the world including presentations throughout the U.S. and Costa Rica, Milan, Marseilles, and Berlin. Her first book “The Unwritten Rules of Managing Up: Project Management Techniques from the Trenches”) was published by Berrett Koehler in early 2019. Keep up with her latest tips and advice at https://www.forbes.com/sites/danabrownlee/ or connect with her at professionalismmatters.com.