EDUCATION

October 1997 - March 2000 Masters Certificate in IT Project Management George Washington University

September 1989 - May 1991 Master of Business Administration, M.I.S./Marketing McGill University, Montreal, Quebec

September 1986 - May 1989 Bachelor of Computer Science - Honors Concordia University, Montreal, Quebec

EXPERIENCE

July 2017 – Present Senior Project Management Trainer/Consultant, World Class Productivity Inc.

Duties and Accomplishments
* Enhanced and delivered multiple traditional and agile project management training courses in public and corporate client sessions
* Provided agile transformation coaching to multiple clients
* Developed content for an advanced agile certificate program for the University of Waterloo’s Professional Development center
* Delivered presentations on agile transformation at the 2016 Ontario Public Sector annual PM conference, a municipal project management conference and to Nokia worldwide for their 2016 International PM Day symposium
* Produced and delivered multiple webinars on agile transformation to WCP’s clients

November 2013 – July 2017 Senior Manager, Enterprise Project Management Office, TD

Duties and Accomplishments
* Trained over 700 TD staff on agile delivery principles and practices. This included executives, control partners, functional managers & teams
* Provided design input into the development of an agile playbook for TD project teams
* Provided thought leadership, planning and design support to a significant revamp of enterprise project funding and governance standards
* Led five cohorts of the EPMO’s PMP group mentoring program
* Nominated for the FY14-Q4 Wealth STAR award

June 2013 – September 2013 Project Portfolio Management Consulting (Contract)

Duties and Accomplishments
* Providing PPM consulting services to multiple clients of Solution Q across North America

October 2011 – June 2013 Director, Corporate Project Management Office, Agricorp

Duties and Accomplishments
* Provided agile coaching advice to project managers reporting to me who were trying to apply agile delivery principles to their projects
* Provided portfolio-level oversight and delivery assurance resulted in the successful completion of more than a dozen externally-visible critical technology & non-technology projects
* Staffing, professional development & other people management responsibilities for a team of fourteen full-time and contract Transition Managers, Senior Project Managers, Project Managers & Project Coordinators
* Responsible for ongoing improvements to project management practices including enhancing the value of lessons learned, the introduction of project scheduling standards and the development of a pragmatic, usable PM procedures guide
* Actively served as a member of the Enterprise Risk Advisory Committee

April 2006 – October 2011 Manager, PPM Professional & Client Services, Solution Q Inc.
Duties and Accomplishments
* Provided PPM, agile & traditional project management coaching and consulting services to multiple large and mid-sized clients in the healthcare, legal, municipality and financial services verticals
* Created and delivered over a hundred PPM & agile-focused webinars & conference presentations Provided input into the transition of Solution Q’s delivery practices from a traditional to an agile approach
* Provided PPM & project management consulting services to multiple large and mid-sized clients in the healthcare, legal, municipality, and financial services verticals
* Published monthly PPM & PM blog articles for ProjectTimes.com
* Established a new services practice aimed at delivering PPM & project management consulting services to clients. This included the creation of capability assessment collateral, process documentation and templates.
* Staffing, professional development & other people management responsibilities for a team of Senior Implementation Consultants and Client Support Analysts

April 2004 – April 2006 Project Management Consulting Roles(Contract)

Senior Project Manager, MDS Pharma Services, MDS Inc. (May 2005 – April 2006)
* Project management for the implementation of application middleware for a lab information management system (LIMS) at six global clinical locations
* Scope of project included addressing both user and FDA regulatory requirements and involved significant negotiations with a number of external vendors
* Project involved creation of business cases to support product alternatives evaluation

Project Manager, Sun Life Financial (January 2005 – May 2005)
* Project management of four small interdependent projects within an overall program. The focus of the program was the re-hosting of a critical structured finance management system
from a legacy to a client-server environment.

PMO Consultant, The Economical Insurance Group (August 2004 – November 2004)
* Enhanced existing project risk management and portfolio metrics tracking processes
* Developed and delivered MS Project training to the PMO leader & staff
* Provided general PPM & PM practices consulting and coaching to the PMO leader & staff

Project Manager, Symcor Inc. (April 2004 – July 2004)
* Project management of the creation of a new customer statement application for Dynamic Mutual Funds
* This project was sold at a fixed price, fixed timeline to Dynamic Mutual Funds and was delivered with acceptable quality under significant resource and time constraints

March 2003 – March 2004 Senior Project Manager, MDS Inc.

Duties and Accomplishments
* Successful management of multiple IT projects for MDS Diagnostic Sector
* Helped establish project management practices in the areas of risk, time and cost management
* Assisted in the development of a project management professional development plan for the PMO

July 2002 – November 2002 Portfolio & Project Management Consultant, The Economical Insurance Group (Contract)

Duties and Accomplishments
* Enhanced existing practices for PPM and PM with a focus on agile delivery
* Developed a scoring model for the evaluation & prioritization of projects
* Mentored senior managers on the application of PPM and PM best practices
* Implemented a comprehensive project risk management process
* Developed a comprehensive roles & competency development program for PMO staff

May 2001 – July 2002 Manager, Project Management Office, Avantis Asset Management Solutions, Invensys Systems Canada

Duties and Accomplishments
* Improved organizational project management capability and delivered fifteen small to large-scale product release projects on time and on budget. Projects were delivered using a combination of traditional & agile delivery methods.
* Nominated to represent the overall business division for a global PM improvement initiative
* Staffing, professional development & other people management responsibilities
* Successfully justified and implemented the evolution in the reporting relationship of the PMO from a departmental function to an enterprise team

March 1998 – May 2001 Project Management Consulting Roles (Contract)

Project Manager, ESM Project, The IMO (February 2001 – May 2001)
* Provided project management support for the IMO’s ongoing implementation efforts with ESM technology
Project Manager, Titan Deployment Project, Unilever (May 2000 – February 2001)
* Successfully managed a project to deploy a suite of best-of-breed systems management solutions across Unilever Canada’s IT infrastructure in order to provide remote management capabilities
* This was the only Unilever IMC project in 2000 that was completed ahead of schedule and under budget

Solution Lead, ESM Project, The IMO (October 1999 – May 2000)
* Provided solution architecture services to the IBM team delivering enterprise systems management capabilities to the IMO in support of their mission-critical energy trading platform
* Responsible for developing, conducting, and reporting of quality assurance and risk management plans, as well as schedule, cost estimation and control
* Achieved a CPI of 2.3 for the overall project and contributed to the 100% customer satisfaction rating for the project

Solution Lead, EDSM Project, CGI Group Inc. (March 1998 – October 1999)
* Provided solution architecture, design and team lead services to the IBM team delivering enterprise systems management capabilities to CGI Group for the support of Bell Canada. At the time, this project was the sixth largest Tivoli-project worldwide (35,000 desktops and 500 servers).
* Helped the team achieve a 100% customer satisfaction rating for the project

November 1994 – March 1998 Professional Services Manager, Enhance Systems Inc.

May 1991 – November 1994 IT Manager, Visual Edge Software Ltd.

ACHIEVEMENTS & CERTIFICATIONS

* Project Management Professional since March 2000, PMI Risk Management Professional since November 2011, PMI Agile Certified Professional since August 2017, Certified Disciplined Agile Instructor since June 2016, and Professional Scrum Master I since January 2018
* Served as the volunteer Community Moderator on PMI’s Project, Program and Portfolio Management LinkedIn group from 2013-2016
* Published articles on a monthly basis for ProjectTimes.com. An article titled "Seven Deadly PM sins" was the highest read article on ProjectTimes.com from February - April 2011 with over 16,000 reads
* Awarded “Enhance Consultant of the Year Award” in 1996, “Workhorse of the Quarter” award at Avantis Asset Management Solutions in 2001, and was nominated for Agricorp's 2012 Formal High Five Award for Collaboration
* Served for six years as a volunteer Director on the Board of Directors for the PMI Lakeshore Chapter
* Invited by PMI to contribute in PMP exam item writing sessions in February 2006, October 2007 and July 2011
* Published articles on PPM and PM topics in the April 2002 issue of PM Network (PMI's primary publication), in the May 2006 issue of the ILTA Peer-to-Peer journal and in the November 2008 issue of Projects & Profits (Icfai University Press)
* Presented a paper on PPM in April 2002 and on Lessons Learned best practices in September 2012 at PMI Lakeshore Chapter dinner meetings, and on resource planning in June 2009 at the Chapter's Annual Symposium
* Delivered PPM and PM presentations at multiple ProjectWorld Toronto, MISA and HIMSS conferences

SKILLS

* Significant experience in agile transformation and in elevating organizational project management capability
* Significant knowledge and hands-on experience with Scrum, Kanban, and Disciplined Agile Delivery
* Significant instructional design and facilitation experience
* Exceptional communication and expectation management skills
* Strong mentoring and coaching skills
* Lean Six Sigma Black Belt trained
* Proficient in use of common project management tools including MS Project & MS Office