Gary. G. Jing is currently the manager of STAR Data Quality and Operation Excellence at Unitedhealth Group. He is on the U.S. delegation to ISO TC 176 and participated in the development of ISO 9000:2015 as the secretary of SC1/WG1, which is responsible for the ISO9000 standard. He earned a doctorate in industrial engineering from the University of Cincinnati. A fellow of ASQ, Jing is an ASQ-certified quality manager and quality engineer. He is also a Master Black Belt and served as a continuous improvement director at CommScope.