Ravi Kishan Paliwal

T235-A, Param Puri • New Delhi, 110059 • (+91) 99717 94247 & 8806394247 • ravi.paliwal@hotmail.com

IBM - Global Project Manager

Carrier Profile

Total 17 Years of IT Experience with 5 Years in Service Management & 8 Years as Project Management Professional, Worked over multi-million projects, coordinated with team of diverse culture, performing budget allocation and analysis. Posses PMP Certification, MBA Operations & working over Agile Project Management Experience.

Carrier Highlights

Responsible for the planning, preparation, and execution of a project. Set objectives in line with organisation and client needs, Including scope, time and budget. Delivered results-turned around critical project and service delivery. Technology Solution-Led, trained team to handle day to day Service delivery & Critical Projects.

• Time Management and General Managerial Skills
• Able to manage and maintain a budget
• Able to take responsibility, handle conflict, and delegate appropriately
• Risk & Quality Management
• Monitoring & Control


• Project Management • Leadership • Team Management • Negotiation • Risk Management • Vendor Management • Presentation & Online Trainiing • Communication • Conflict Resolution • Collaboration • Proficient in Microsoft Office including Excel and Powerpoint • Able to manage and implement Social Media campaigns • Excellent written and verbal communication skills

Education And Credentials

PGDBA / MBA Operations Dec 2013
BSCIT Sep 2011

Project Management professional (PMP) (March 2018)
IBM Certified Solution Architect - Cloud Computing Infrastructure V1 (May 2016)
PRINCE2® Foundation Certificate in Project Management (Dec 2015)
Certified Network Specialist (CMS Institute)

Professional Experience
IBM India Pvt Ltd – New Delhi 18/03/2016 to Till Date

Designation - Project Manager.
Job Profile :- Global Project Management Automation (Security & Compliance).
Role`s & Responsiblity :-
• Work within a Global Team environment to implement Security and Compliance based project ( IBM Bigfix Health Check & CHEF Contionous Compliance)
• Oversee planning, management, reporting,Resource Planning, Documentation, Risk Analysis implementation and monitoring of the project.
• Work with UKI Team leads and Account Stakeholders to ensure project goals and deliverables are well designed and documented.
• Ensure project is well executed against specific initiatives and objectives. Prepare periodic programmatic work plans and project budgets.
• Continuously monitor and supervise project activities, oversee technical design, execution and evaluation of progress through outputs and impacts using both quantitative and qualitative data.
• Support and contribute to communications with staff regarding project deadlines, behavior change, training objectives and monitoring/evaluation activities.
• Provide leadership and guidance to all project staff on direction and implementation of the project.
• Train other colleagues on Project Management methodology and best practices to manage complex development projects.

Team Computers Pvt Ltd – New Delhi 01/12/2014 to 15/03/2016
Designation - Partner & Project Management.
Job Profile :- Leading Project Partners & handling Critical project & People Management.
Role`s & Responsiblity :-
• Leading project team, monitoring the progress and undertaking the overall reporting process.
Determine and hire new channel partners.
• Develop current channel partner relationships and ensure partners comply with contract terms.
• Follow-up on both receivable and work in-process aging and the firm’s cash position.
• Timely Disbursement partner Payments and Provides mentoring to partners.
• Deals promptly and effectively with conflict and performance issues.
• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Analyze gaps in project results and re-calibrate new strategies that will ensure continued project development and future success
• Administer project budget through reviewing payment requests, approving expenditures in accordance with donor policies and procedures and track and control overall costs within budgetary parameters.
• Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

YASH RAJ Films Pvt Ltd – Andheri West 01/04/2014 to 31/11/2014


Job Profile :- Data & Content Management.
Role`s & Responsiblity :-
• Handling VOD Platform - Video On Demand Media Partners ( ITunes, Spuul, Hungama, Google Play & Unisys
• Managing & Delivering New & Old Archived Movies Video & Audio Assets for Digital Broadcasting over Various Platform.
• Sharing Movie Trailers & Full Movies for Deployment over VOD Platform.
• Assigning Tasks to local Media Partners for Creation of Audio / Video Juke Box
• Handling Data with Complete Security and as per YRF Policy for avoiding any Data Piracy
• Weekly QC of Content Getting Design, Video & Lyrics approved by GM Digital.
• Monthly Price Verification of Audio & Video Asset over Web Platform
• Providing Technical Solution over New IT Projects & Product Suggestion & Sharing Evaluation Report to VP & GM IT.
• Evaluating New IT Technologies, handling File Server & Storage and Digital CMS.

Team Computers PVT LTD – Andheri East 12/09/2011 to 31/03/2014
Designiation – Regional Project Manager

Job Profile :- Project & People Management

Role`s & Responsiblity :-
• Manage the overall operational, budgetary, and financial responsibilities and activities of the department.
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
• Establish and maintain relevant controls and feedback systems to monitor the operation of the department.
• Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.
• Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

Lauren Information Technologies Pvt Ltd — Khar, Mumbai
07/07/06 to 9/9/11


Job Profile :- Assistant Manager Services delivery.
Role`s & Responsiblity :-
• Manage front-end operations with the customer to ensure friendly and efficient transactions of project sign-off and Service deliverables.
• Provide out of way service to customers for a better relationship.
• Provided technical support to junior engineer , Handling Lauren Internal Infrastructure.
• SPOC for IBM, HP and other technology vendors for technical discussion.
• Vendor Coordination, Project Assignment, Helpdesk Management.
• Conducted Multiple POC in Various Technologies (Citrix , NComputing, VMware , Suse Linux)
• Branch Engineer and Branch manager Handling (Delhi, Kolkata, Chennai, Bangalore )
• Handled Multiple Projects’ in support with expertise and Junior resources.

Manish Electronics. – Vasai, Mumbai. 01/03 to 06/06

System engineer,
Responsible for handling escalated and networking calls, and also supporting for sales and AMC lead generation Maintained full-service delivery by assigning calls and technical support to juniors. Increased sales target.
? Introduced training programs that enhanced employee performance and helped build a motivated workforce.
? Developed repair department for additional company growth.
? Handled corporate as well as end-user customer.
? Implemented entire level servers (IBM x206, x226. HP ML 110 )

PNS Electronics.—Virar, Mumbai 01/01 to 12/02

Junior Desktop Engineer ,
Started the Carrier as a Trainee Desktop Engineer, installing and assembling desktop P3, Celeron, installing dot-matrix printers, laser printer and working under the assistance of senior engineers.
? Assembled PIII Desktop , Installing Windows98SE.
? Carrying out regular maintenance work
? Installing Corel draw, Photo shop, Winamp etc.…

S.K.Computers — Dadar, Mumbai 09/00 to 12/00

Internship Training From CMS,
Going out for calls with senior Engineers to understand the IT Hardware, Customer Handling , installing basic software , oiling printers , PC maintenance.

Overseas Experience
Worked as a deck Cadet for Malaysian Company 07/98-01/00
Training sessions presented
Project Management
IBM X Series And Blade Center
HP Servers
VMware Virtualization
IBM India Pvt Ltd – Contionous 3 Year Manager Choice Award
Team Computers Pvt Ltd – Best Project Manager Trophy.
Lauren Information Technologies Pvt Ltd – Best Employee Certificates.

ICICI Bank - Sucessfully Completing SAMSUNG Moblity Project within Specified Timeline and Budget.
LIC - Completing South Region Project Within timeline and Zero Penalty.
Pfizer India & Novartis – Completing Mobilty Project Across PAN India.

Yours Faithfully

(Ravi K Paliwal)