Berger Consulting Group, LLC - President & Principal Trainer/Consultant
Lynda.com - Author/Instructor
IBM Department Manager
-Managed a team consisting of over 40 infrastructure architects and engineers.
-Led the team through a challenging period of transformation from a multicompetency workgroup that covered technologies including the aforementioned along with MSSQL, Windows and project management to the current setup providing high added value infrastructure solutions to a worldwide client, redefining the means through which the service was delivered and how it was perceived by customers.
-Cooperated with service delivery management and teams from within different service towers and ensurex alignment of actions in order to maintain and raise client satisfaction.
-Fostered an exceptional morale, personal responsibility and high operational standards.
IBM Project Manager
-Coordinated a team of three to reorganize the environment and lower the number of servers by over 20 percent
-Daily operational meetings, frequent business trips to design project deliverables and develop team coordination.
-Escalation point for the team. Direct responsibility to the delivery centre director.
-Co-developed the overall strategy of hardware virtualization to help consolidate legacy and underutilized systems and resolve major problems within the VMware environment.
Bachelor of Business Administration, Metropolitan College
Master’s in Management of Technology, New York University