Total 9.6+ years of initiating and delivering sustained results across a wide range of industries including warehousing, loyalty program, e-commerce and schools. Major experience lies in developing, guiding and delivering the work . 7.6 years in handling customers in insurance, loyalty program and E-commerce industry and facilitating people. 2 years spent handling the Scrum Ceremonies like sprint planning, sprint review, Daily Stand-up and Retrospective.