Billing Excellence Strategy Team (BEST) (6 Jan 14 - 11 Jul 14)
Assumed role as IT/Business Change Project Manager for implementing the objectives of the Consumer Energy Billing Improvement initiative. The $4.2 million dollar project included identifying changes ...
Technologies: SAP, Leankit
Industry: Utilities
Role: Project Manager
Wins: Perform Final Accounting

Click to Chat for Telecom Billing (15 Jan 01 - 9 Apr 01)
Looking at piloting a click to chat feature for E-Customer Care from our E-Service Web site. Many isues on technology, cookies, security, authentication, business process, customer focused featur...
Technologies: MS Access, MS Exchange, Oracle, SQL Server, Microsoft Project, home grown, Unix, Windows/Intel
Industry: Telecommunications
Role: Project Manager