Our fallback reaction when faced with problem people at work is to either assert ourselves or run in the other direction. But there's a middle ground, a way of communicating that's more effective because it's not rigid or oppositional. Here are five difficult workplace types and how to get them to cooperate.
Small teams are more productive than large teams but they can’t deliver large projects alone, so organizations need to improve collaboration among distributed teams, says Luke Hohmann. He uses visual and virtual games to spark innovation, align values and solve “enduring problems.” [17:30]
Even very good project leaders will run into difficulties when they are called upon to manage a virtual team. What might have worked well in an office setting doesn’t always translate to a distributed environment. Here are five adjustments that can help you better manage your team from afar.
Many project leaders and teams believe brainstorming is a waste of time and doesn’t produce meaningful results. Maybe they aren’t doing it right. A variation called reverse brainstorming can help, focusing on the quality over quantity of ideas. Here’s advice on achieving better outcomes from both techniques.
Agile coach, mentor and practitioner Dr. Sallyann Freudenberg is interested in the psychology of people working together on IT projects as well as the technical side. Here she discusses a bit of her research on pair programming, including the beneficial behaviors it can encourage. [15:00]
Yes, project success or failure is ultimately the responsibility of you, the project manager. You’re in charge of everything, from planning and reporting to monitoring risk, budget and schedule. But there are other people who must take ownership of their parts of the project. And it’s also your job to make that clear.
Agile coach and trainer Silvana Wasitova was involved in a large-scale Scrum rollout at Yahoo, and believes her PMP background helps clients making similar transitions. As a Distinguished Toastmaster, she preaches the importance of presentation and listening skills for project managers, especially when leading distributed teams, and says video-based communication can minimize distractions and cultural gaps. [19:30]
When faced with a burdensome change request, don’t just roll over or flat-out refuse. Instead, use a ‘conditional yes’ to buy time and develop a full picture of the impact. You may make the case to nix the change, but if you still end up implementing it, at least everyone will know what it takes and why it’s important.
How many times have you been on a project where you knew things were going to go badly, yet no one had the guts to say anything? On struggling projects, silence can be deadly to the bottomline and team morale. Here are three reasons it can difficult to speak up about bad news, and how to make it easier.
Millions of people use GitHub, a collaboration platform for programmers and software development teams. But non-coders in the project world can also benefit. Here, GitHub trainer Brent Beer discusses the company’s unique distributed network, which is fundamental to improving and expanding its service. [24:17]