Every project experiences problems, but there are telltale symptoms that identify a project in need of the prioritization and discipline of a systemic rescue. Project managers who understand the sources of these potential problems have a much better chance to control and moderate their influences throughout the project lifecycle.
The author offers a roadmap to collaborative success. It starts with creating a project-team framework and includes assessing tools and technology needs, creating team champions, involving stakeholders, and rewarding top performance.
In high-performance organizations, a critical role is that of the hub -- an informal leader who connects the spokes of the project, from facilitating information-sharing, solving problems and working with resource pools and clients, to providing support to the project team.
'Heroic' leaders thrive on power and hierarchy. Their need to control can throttle communication and innovation on projects, frustrating teams and slowing progress. What drives heroic leaders, and what can be done about them?
To develop and lead cohesive global or multinational teams, project managers need to be mindful of cultural cues and customs. Some are subtle, others may seem obvious, but they all can be critical to maximizing performance.
When a crisis suddenly threatens a project, the team will take its cues from the project manager. Strong leadership coupled with clear, calm communication can make the difference between a descent into panic and the road to recovery.
To lead a project team through the unknown, you must create a common vision, a "blueprint of success" that is crafted, communicated and updated to reflect current reality.
"If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time--a tremendous whack."