Informal, undocumented communications play a major role in project work, for better and worse. Project managers must recognize two very different informal channels: the grapevine and the rumor mill. One can be a constructive asset; the other terribly destructive.
Virtual communication has changed the way dispersed project teams collaborate, presenting major advantages and some new challenges. Here are five keys to building rapport with team members through virtual channels, and 11 tips for composing more effective email messages.
When you understand the three phases of change, you have a much better chance to reach your objectives. Here are four impportant steps to help your team navigate the phases of change — from creating a clear view and moving quickly, to communicating continuously and recognizing early achievements.
Project managers working in hierarchical environments can struggle when thrown into cultures with limited controls and informal processes. They need to adapt, encouraging the right amount of process to ensure success without threatening core values. Here are five areas where leadership skills can be leveraged to accomplish this tightrope act.
In part two of her chat with Dave Prior, Agile author and coach Esther Derby discusses the different expectations our emerging workforce brings, and the new ways of working they will foster, from flattened hierarchies to greater lateral engagement. Along the way, scaling Agile will be essential. [18:05]
Author and coach Esther Derby chats with Dave Prior about creating work environments where individuals and organizations can succeed, including dealing with the concerns and contradictions that often arise during change initiatives. It starts with “adult” conversations that acknowledge the emotional as well structural impact of change. [21:20]
Better than a slide presentation, a good story can inspire and instruct. For project leaders, the ancient art of storytelling is a neglected tool for explaining initiatives and motivating teams. And if you’re not sure you’ve got a story to tell or the ability to tell it, here are nine tips for overcoming the biggest barriers to getting started.
How do good leaders “put the kibosh” on bad ideas? By knowing how to reject or redirect them in a constructive, collaborative manner — without rejecting the person. Here are six practical tips for handling this tricky situation with patience and panache.
Agile projects require a constant dialogue with stakeholders and team members. This collaboration relies heavily on three key principles that are the building blocks of an Agile approach, including daily feedback, face-to-face interaction, and an environment of trust that supports motivated individuals.
A successful change initiative at a division of a large metals processing company started with ‘over-communicating” to a burned-out, disillusioned team. By actively engaging the team, the project leader garnered much-needed buy-in, and enthusiam increased as the new technology platform delivered tangible results.