Once a non-agile customer or sponsor begins to see the benefits of an agile approach, it is critical to reaffirm their leap of faith and build trust through demonstrations that deliver working product, facilitate open discussion and change-focused feedback, and keep the project on track.
Digital business transformation will be substantial in the next five years, and will drive strategic investment, product innovation, customer satisfaction and profits, according to a Gartner survey of CEOs and senior business executives.
Assumptions can introduce significant risk to projects. Whether assuming someone is responsible for a task or all implications of a change are understood, they lead to scope creep, delays and outright failure. Use this collaborative spreadsheet as a risk mitigation exercise to uncover assumptions about your initiatives before they do serious damage.
As stakes get higher for strategic initiatives, organizations are modernizing their project management methodologies and solutions. But a rift often exists between their approaches and the technologies that support them. They must be developed in unison to leverage quick, accurate decision making, ensure collaboration, and improve productivity and outcomes.
There will always be challenges around communications, be it giving or receiving information. But often it is the project environment we operate in that is the toughest challenge of all. Here are ideas for overcoming organizational barriers to effective communication. Consistency and context are keys.
Gartner has identified seven best practices that leaders of project management offices should employ to meet new business challenges and demonstrate value to their organizations, from providing information that supports more effective decision making to developing the resources and skills to drive strategic change.
In many transformation initiatives, there is a disconnect between top and bottom — that is, the executives mandating the change and the teams adapting it. Vertical slicing is a cross-functional, cross-level approach that removes communication barriers and leverages interconnected change agents throughout the organization to test and validate decisions.
A customer-centric PMO goes beyond cost reduction efficiencies and aligns itself with initiatives that benefit customers, which in turn benefit the business and the workforce. To justify this focus, the PMO must be able to measure the value of customer initiatives through several metrics.
Risk facilitators play a critical role in the risk management process, leading discussions that identify, assess and develop responses. To be effective, facilitators not only understand risk principles and processes but also projects and people. And they are adept at three facilitation styles, knowing when each is most appropriate.
By developing and rewarding the practice of servant leadership, an organization goes a long way toward creating a positive, productive work environment that inspires teams. Here are seven principles servant leaders follow, from "selling, not telling" to valuing diverse opinions and thinking long term.