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The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

Author: Jeffrey Pfeffer & Robert I. Sutton | ISBN: 1-57851-124-0

The so-called knowledge advantage is a fallacy--even though companies poor billions of dollars into training programs, consultants and executive education. The reason isn't that knowledge isn't important. It's that most companies know--or can know--the same things. This book confronts the paradox of companies that know too much and do too little by showing how some companies are successful at turning knowledge into action.

Project Complexity Heats Up

white paper

An increasingly complex workforce with international locations and telecommuting employees calls for more complex project plans and management tools. Read why PlanView is becoming the logical tool choice for the increasingly complicated world of project management.

Project Scope Management Table

white paper

This table includes topics dealing with some of the most important areas of project management, requirements definition and scope control, as well as the time-honored work breakdown structure.

Vendor Benchmarks

deliverable

How do you decide which application package vendors are suitable candidates for your project? Make sure industry and in-house benchmark standards factor into the mix.

Test Plan

deliverable

What tests do you need to perform on the new system and when before moving it into production? Here's a comprehensive test plan to help you cover all the bases and stay on schedule.

Business Objectives

deliverable

Should you implement an application package? Will it meet your business objectives, deliver what you want, benefit your business and provide value in the process? Spell it out with this spreadsheet.

Package Evaluation Spreadsheet

deliverable

How do vendors and their packaged applications stack up against each other? Use this evaluation spreadsheet to see how they fulfill your business and technical requirements.

Change Control Form

deliverable

Projects mean change, and change by its very nature can be threatening. Manage change intelligently with documented procedures and record keeping. This change tracking form should help.

Conversion Routines

deliverable

What is the best way to get data from the legacy system(s) into the new system? Design your conversion routines to organize the process.

Existing Systems Backup Log

deliverable

Don't retire the legacy system without backing it up and knowing how to restore it if necessary.

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