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Topic Teasers Vol. 123: Handling Difficult Customers

by Barbee Davis, MA, PHR, PMP, PMI-ACP, PMI-PBA

Question: Since we’ve changed to a more customer involved project management process, I spend more time with customers. I know this is theoretically a good thing, but the customer I have is quite a handful to manage. I’m afraid my adult communication skills are slipping and I am aching to be able to throw a fit like a 5-year-old. Knowing I can’t change my client, how can I have more successful interactions by changing my own actions?

Effective Team Member Relationships

by Andy Jordan

Project managers only succeed when their teams succeed, but what does that mean for how the PM manages relationships with individual team members? Read about the biggest mistake that new project managers make.

Ready Your Team for the Digital Future's Delivery Environment

by Joe Wynne

Whether you are managing multiple short automation projects or massive application portfolio streamlining initiatives, you must make sure your team is ready for the specific delivery environment. There are tactics suited for various environments, but also tactics you can use universally.

Shifting Change: Insider Tips from Project Leaders

by Luisa Cristini, Nic Jain, Abílio Neto, Ruth Pearce, Steve Salisbury, Walter Vandervelde, Vitaly Geyman

Today's world is influenced by change. Project managers and their organizations need to embrace and sometimes drive changes to keep up with the pace in highly competitive environments. In this blog, experienced professionals share their experiences, tips and tools to manage and exploit changes and take advantage of them. The blog is complimentary to the webinar series of the Change Management Community Team and is managed by the same individuals.

Agile Project Management: Nuances & Skills

by Gaurav Dhooper
June 26, 2019 | 61:57 | Views: 3,544 | PDUs: 1.00 | Rating: 4.22 / 5

Agile Project Management requires some additional skills to be possessed by an Agile Project Manager. It does not only involve managerial skills but also requires more team-oriented and leadership skills. Agile Development is a value-driven model with focus on outcomes unlike traditional approaches which are plan-driven in nature and based on output.

Shadow IT - Creating Synergy Between Business and IT Strategy

Jun 25, 2019 1:00 PM EDT (UTC-4)
PREMIUM webinar

With the proliferation of cloud-based self-service platforms, it is becoming increasingly commonplace for business to break free from the shackles that bound them to Information Technology (IT) strategy forever. While strategy is never a bad thing, it can be the slow-moving tanker that takes forever to change course, and in the age of agility, most companies have not aligned their strategy with agile principles, even less so IT. Shadow IT, as it is known, has many advantages - with business possessing the ability to pursue available opportunities quickly proving the biggest plus. But it also creates many challenges. These challenges require attention in order to prevent a shadow IT initiative from going rogue. What are these challenges, and how do we mitigate the risk associated with them? Join Anton, as he shares lessons learned from practical experience that can be applied by both project managers and business analysts to keep shadow IT initiatives in the light.

Coping Strategies for the Always-On PM

by Mark Mullaly, Ph.D., PMP

What is a project manager that values their sanity and ability to deliver value to do? We want to be available, but we also need to do the work. If we are going to consistently deliver successfully, we need a strategy.

Shadow IT - Creating Synergy Between Business and IT Strategy

by Anton Oosthuizen
June 25, 2019 | 60:38 | Views: 2,803 | PDUs: 1.00 | Rating: 4.16 / 5

With the proliferation of cloud-based self-service platforms, it is becoming increasingly commonplace for business to break free from the shackles that bound them to Information Technology (IT) strategy forever. While strategy is never a bad thing, it can be the slow-moving tanker that takes forever to change course, and in the age of agility, most companies have not aligned their strategy with agile principles, even less so IT. Shadow IT, as it is known, has many advantage. But it also creates many challenges.

Your Leadership Voice

Jun 24, 2019 3:00 PM EDT (UTC-4)
PREMIUM webinar

Despite decades of research and millions of leadership articles and books, there is no widely accepted definition of leadership. That is because you are unique and so is your approach to leadership. How do you know your unique leadership contribution? What is your definition? How are you making a difference through your leadership? Increase your effectiveness and influence by improving the clarity and strength of your leadership voice. This session is for mold-breaking, high-impact leaders to identify their unique skills and leadership perspective so they can lead in unexpected ways and achieve unprecedented results. Attend this webinar to: Complete a ten question assessment to assess the strength and clarity of your voice Understand the dimensions of your leadership voice Clarify your intent and create a personal leadership definition Unlock your dynamic natural ability (DNA) to build powerful teams, conquer change and create explosive growth

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