Establishing an enterprise security strategy? You need to approach it from a holistic perspective. Here's an overview of enterprise role-based access.
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Confused by ROI? This primer will help you understand what it's all about. And if you're behind the eight-ball, responsible for putting together an ROI for a project gone bad, this article could save you.
Feedback Is the Breakfast of Champions: Deadly Disease #3, Evaluation of Performance, Merit Rating or Annual Reviewby
It's the most important meal of the day--timely and relevant feedback to your project team members. Don't rely on annual reviews to do the job. You need to keep feedback flowing throughout your project.
Create flow charts, block/process/business/work flow diagrams etc. Create Stand Alone or groups of diagrams stored into a Process Repository.
You're familiar with our old friend Knowledge Management, but how much do you know about Web Content Management and its servers? Hopefully a lot. The successful management of Web content is vital for the success of an e-business. Here's how to evaluate the systems you need to have in place.
Make service your top priority by creating focusing on compassionate customer care.
A look at the past can be a good start at predicting the future. Here's what I see for the coming year...
The 511 project needs national consistency but local flexibility. How do you build a bridge to consensus?
San Francisco BayArea's regional transportation agency is merging into the fast lane in a region-by-region effort to create a national travel information phone system.
Managing multiple projects is tricky, but a few fundamentals can keep you from dropping the ball.