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Engage! Involve the Customer to Manage Scope

white paper
by Dean Leffingwell

[This Article Provided Courtesy of PMI]

Most projects start off by asking twice as much as is possible given the existing resources. This shouldn't be accepted as just "the way things are"--we can partner with the customer to keep application development scope in line.

Development Projects List

deliverable

What projects do you need to conduct to fully implement the application package you've selected? Might be a big job -- better assess what and when.

Finalist Vendor Directory

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Get ready for the playoffs. This directory describes those application package vendors and their products that have made it to the final evaluation round for your development project.

Package Evaluation Approach

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Which application packages and vendors are right for your project and how will you go about finding that out? This comprehensive list of evaluation activities and approach methods guides you through conducting the package evaluation process and choosing the finalists.

Pilot Project Standards

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You're about to conduct a pilot project using a packaged application. What documentation and files will you need to do it right?

Candidate Vendor Directory

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A handy directory for cataloging and referencing application package suppliers and their product offerings.

Installed Application Package Sign-Off

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It's a COTS application and it's working. Or so this checklist should verify, after the packaged application has been installed and configured.

Operating Procedures

deliverable

Now that you've built your customized application, make sure that the operations staff knows how to keep it running. Provide well-defined, standardized procedures for the system operations staff.

Organizational Impact Assessment

PREMIUM deliverable

What impact will your project have on your organization? This assessment will help you and your stakeholders understand various types of impacts and better prepare to deal with them.

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