Stop denying that knowledge management is everywhere! If you take the time to understand when and how it's happening, you will soon have all your KM ducks happily lined up--and quacking a merrier tune.
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Are key written resources used by project workers stored randomly like in a library with a mad librarian? Toss that library card and use a context-rich intranet repository instead.
Is your shop singing the admin blues? Do you have trouble getting excited about yet another accounting reporting project? Is package integration mayhem reeking havoc on your staff's morale? Are the infrastructure projects outnumbering the business value projects 9 to 1? Read on to learn how to pick the next project with pizzazz that will pull your developers out of the doldrums.
Are your team members doing a good job? Be careful how you say thank you. Here's how to acknowledge people without turning them off.
The center of your IT processes usually comes down to databases. This is why it is so important that the PI pros and DBAs learn how to understand each other. Here's where you can start.
Do you know what you need in a CRM solution? Here is a checklist to use as a guide to make sure you choose the CRM solution that is right for your company (Adobe Acrobat required).
Bluetooth's recent trip to the dentist brought good news and bad. Read on for more on why this battered wireless technology is still standing--and to find out how it can avoid a root canal.
You used to get up in the morning with an extra bit of bounce in your step, knowing that you were going to start your new project. But lately, you have found yourself watching the minutes tick away, hoping your clients or co-workers don't stop by. How do you get out of a slump like this when the Caribbean isn't an option?
Make sure no post-mortem details escape you by using this analysis form, designed to help you avoid potential problems with future projects.
Do you have what it takes to build an Internet-enabled call center?