A set of techniques, used on a continual basis, that measures performance in terms of customer needs and satisfiers. Quality Measurement is concerned with the perception levels of customers and how to use those measurements in the design of a product or service and/or to track towards the achievement of activity goals.
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This quality plan and policy defines the specific business and technology quality targets to be achieved to fully satisfy all stakeholder and client requirements.
This Quality Plan Template includes sections and instructions for purpose, expectations, acceptance criteria, deliverables, standards, quality responsibilities, control and audit processes, document management procedures, and more.
A quality process is typically entrenched as a documented procedure or a quality document or standard that governs the creation of services, products and activities that produce results. Here is some help developing this important document.
You can design a top-quality curriculum, but if you don’t continually improve it, it will very quickly degrade. Here we look at seven helpful measurements from an article by the Harvard Graduate School of Education.
Developers need checklists too. Everyone knows that spaghetti code is a no-no, but are your developers programming routines that are also cohesive, efficient, descriptively named, maintainable and necessary? Couldn't hurt to check those programmed routines against a quality standard.
How do we define quality as a project manager? Is it managing a project really well, or managing a successful project? How about managing a successful project really well? That sounds pretty good. However, it poses the next question: What is a successful project? Let’s look at some examples of project success, failure and ambiguity.
Before you launch into the nitty-gritty details of your project plan, such as scheduling and resourcing, you had better make sure the project is in alignment with business objectives. Does it fit in with the existing business and technical environments of the enterprise? Is it even feasible? Does the customer approve of the proposed solution? Have you defined the solution clearly so you can plan it efficiently? Check it against this list.
Buying a software package? How do you know which package best suits your business environment and which vendor will serve you best? This checklist will help you evaluate the key questions and tend to the important details of procuring the right packaged application.
This form provides a quick and dirty assessment rating for product and development quality.