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Our customers say it best: "Move Beyond Remedy" California State University, Northridge. Web Based Customer Support Help Desk application includes: Contact Management, Knowledge Base, Customer Self-Service Portal, customer-facing web service, Case Tracking, Case Assignment,Case Alerts/Escalation Support Team Control, Interaction History, email notification of cases, link Cases to Software Bugs/Patches, Notes and Attachments.
Copper 2005 is a web-based project management and collaboration software tool enabling creative teams to share and manage information more effectively – anywhere, anytime.
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