The seven basic quality tools, also known in the industry as 7QC Tools, are used within the context of the PDCA Cycle to solve quality-related problems. The Seven basic quality control tools are as follows -
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• Tailoring is Selection of appropriate process, tools, inputs, outputs, techniques and lifecycle phase
The primary goals of the Inception phase are to achieve stakeholder consensus regarding the objectives of the project and to obtain funding.
A technique used to examine all the elements and factors that hinder an organization from achieving its objectives. The purpose of problem analysis is to reduce these constraints to the core problems and put aside the myriad details. There are numerous techniques which supplement the process, including Kepner-Tregoe (see Decision Making), Root Cause Analysis, Benchmarking, and Variance Analysis.
A technique for gathering information, often used for its powerful group dynamics.
Brainstorming Technique – SCAMPER - a divergent thinking tool to generate ideas
A divergent thinking tool for idea generation on a given subject in a limited period of time. Brainstorming is typically conducted in a facilitated session or workshop environment to stimulate creative thinking, to create novel or innovative solutions to a problem, and to introduce "controlled chaos" into the thought process. It is the most widely used technique to cultivate ideas. The objective is quantity, not necessarily quality and is based on the principle that "many brains are often better than one."
A technique used to examine the different forces affecting the various external and internal players that an organization is required to deal with. It also allows for formulation of strategies in dealing with the stakeholders, based on the cultural, structural, and resource limitations and potentials of the enterprise. A stakeholder is anyone (individual or organization) with a "stake" in the outcome of an enterprise change effort and/or is affected by the resulting change.
The most widely used facilitation technique. The most effective workshop facilitator asks questions to:
A set of techniques to facilitate group decision making, prioritization, and/or evaluation of alternatives. Geographically based decision making techniques help structure ideas and focus attention on evaluating each criteria carefully to enable more effective decisions. Criteria can be qualitative, or quantitative depending on the nature of the decision to be made or problem to be solved.