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95 items found

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The Internet Bubble

Author: Anthony B. Perkins, Michael C. Perkins | ISBN: 0066640008

Inside the Overvalued World of High-Tech Stocks--and What you Need to Know to Avoid the Coming Shakeout

The Internet Bubble is the story of the turbulent world of high-tech stocks, a place where fortunes are made and lost in a day. This book uncovers the inner workings of an industry that increasingly thrives on greed and hype. It shows who is really getting rich, and how they use small investors to finance their empires.

The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management

Author: Donna Knapp | ISBN: 978-1-60427-049-5

IT organizations increasingly recognize the need to design, re-design, and improve their internal IT service management (ITSM) processes. While popular frameworks such as the IT Infrastructure Library™ (ITIL®), Control Objectives for IT (COBIT®), Microsoft® Operations Framework (MOF), and the ISO/IEC 20000 standard describe what to do, they do not describe the mechanics of how to do it. The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model. While other books may touch on process design methods and techniques, there is no other publication dedicated specifically to developing, re-engineering and improving ITSM processes.<

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

Author: Jeffrey Pfeffer & Robert I. Sutton | ISBN: 1-57851-124-0

The so-called knowledge advantage is a fallacy--even though companies poor billions of dollars into training programs, consultants and executive education. The reason isn't that knowledge isn't important. It's that most companies know--or can know--the same things. This book confronts the paradox of companies that know too much and do too little by showing how some companies are successful at turning knowledge into action.

The Knowledge-Creating Company : How Japanese Companies Create the Dynamics of Innovation

Author: Ikujiro Nonaka, Hirotaka Takeuchi | ISBN: 0195092694

How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies. In The Knowledge-Creating Company, Nonaka and Takeuchi provide an inside look at how Japanese companies go about creating this new knowledge organizationally.

The New Triple Constraints for Sustainable Projects, Programs and Portfolios

Author: Gregory T. Haugan | ISBN: 9781466505186

The ongoing changes in population, climate, and the availability of energy have resulted in unprecedented threats and opportunities that all project and program managers, portfolio managers, and public planners need to be aware of. The New Triple Constraints for Sustainable Projects, Programs, and Portfolios offers a clear look at how these constraints will impact project undertakings and overlay the current classic constraints of cost, schedule, and performance. The book provides current facts and information on population, climate change, and energy issues--identifying trends and outlining opportunities in the form of a set of overlays (summary conclusions).

The Optimistic Workplace: Creating an Environment That Energizes Everyone

Author: Shawn Murphy | ISBN: 9780814436196

Should we be working harder…or working happier? When it comes to work these days, we’re expected to do more with less—but is this nose-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate otherwise. So, if pushing everyone harder isn’t the path to productivity, what is? Supported by the latest research, this eye-opening book argues that our best work is the product of a positive environment. That’s good news for you as a manager. While you can’t personally transform the corporate culture, you can influence the workplace climate and create meaningful and lasting change.

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