A technique used to examine all the elements and factors that hinder an organization from achieving its objectives. The purpose of problem analysis is to reduce these constraints to the core problems and put aside the myriad details. There are numerous techniques which supplement the process, including Kepner-Tregoe (see Decision Making), Root Cause Analysis, Benchmarking, and Variance Analysis.
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The purpose of this technique is to prepare for implementation and/or to prepare to pilot selected solution concepts, as a result of reengineering. Activity work flows are always affected by reengineering. Typically, there are procedures and/or policies that govern the current way the activity is performed in enterprises. In ord...
Business activities can be, in addition to activity flow diagrams, represented using process modeling techniques. Decomposition diagramming and dependency analysis techniques can be used to produce a process model, the second component of the information architecture. See Decomposition Diagramming and Dependency Analysis.
A set of interrelated techniques and/or activities, undertaken to achieve specific project goals and objectives in a timely-framed manner. This includes, among many other techniques, project estimation, resource planning, objectives setting, task scheduling, and project administration. To successfully manage projects, all project activit...
A technique used to experiment with new ideas or concepts at relatively low cost. Prototyping is used to model and create a functional form of a newly redesigned or reengineered component of a value stream. It is utilized to test alternative approaches and to validate that they represent real improvements. The greatest value is to study changes that could be very beneficial if implemented correctly, but could be extremely disruptive to the enterprise if implemented incorrectly.
A technique used within the business reengineering methodology that ensures, and provides a means for, cross-functional planning and communications. It is a technique used for converting customer needs and satisfiers into quantitative terms.
A set of techniques, used on a continual basis, that measures performance in terms of customer needs and satisfiers. Quality Measurement is concerned with the perception levels of customers and how to use those measurements in the design of a product or service and/or to track towards the achievement of activity goals.
This technique allows for collecting a large amount of data in a short period of time. There are two types of questions that may be used: "close-ended," where the responses to questions are provided in multiple choice or scale format, and "open-ended," where the respondents are encouraged to speak freely with no structure.
The most widely used facilitation technique. The most effective workshop facilitator asks questions to:
Clarifies the roles (R - Responsibility, A - Authority, E - Expertise, W - Work) organizations and/or specific individuals play, in performing a specific business activity within the enterprise.