A graphic technique used to document how activities are performed. As such, work flow diagrams show how an enterprise organizes work. These diagrams can be created at various levels of detail to meet specific project objectives. For example, work flow diagramming can assist a team to understand and scope a process for redesign at a contextual level (see Context Analysis), or can assist a reengineering team to specify detailed work steps in order to perform an analysis of cycle time (see Cycle Time Analysis).
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A technique for gathering information, often used for its powerful group dynamics.