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Quality Measurement

Wiki

A set of techniques, used on a continual basis, that measures performance in terms of customer needs and satisfiers. Quality Measurement is concerned with the perception levels of customers and how to use those measurements in the design of a product or service and/or to track towards the achievement of activity goals.

Objective Measurement of Sustainability

Wiki

If Quality was the key word in the industrial scene of 20th century, Sustainability has taken its place in the next century. After witnessing devastating floods, hurricanes and unbelievable climatic changes in almost all parts of the world, everyone has started taking their own survival a bit more seriously now. Science and Technology personnel hav...

Ishikawa Diagramming

Wiki

A graphic technique, (also known as a fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa), used for displaying characteristics of a given situation or problem.

Daily Scrum

Wiki

The Daily Scrum is a 15-minute time-boxed meeting held every day at the same location and is intended for the Development Team. At this meeting, the Development Team plans work for the next 24 hours.

Product Owner

Wiki

The Product Owner is an important member of the Scrum Team. They are responsible for maximizing the value of the product produced by the Development Team.

Scrum Master

Wiki

The Scrum Master is one of the important members of the Scrum Team. They are responsible for promoting and supporting Scrum within the organization. The Scrum Master is a servant-leader as opposed from a command and control structure. The Scrum Master advises stakeholders external to the Scrum Team about which interactions assist or hinder the Scru...

Information Radiators

Wiki

link titleCommunity Guide of the PMI-ACP|Community Guide of the PMI-ACP Stakeholder Engagement|Stakeholder Engagement

Critical Chain

Wiki

The "Critical Chain" of a project is the longest chain of tasks taking into account both predecessor/successor relationships and resource leveling.

Customer Satisfier Analysis

Wiki

A technique used to identify and examine the actions and/or outcomes that will produce satisfaction for the customer of a value stream. When used in conjunction with Customer Value Stream Interaction Analysis and Event Analysis, a complete value stream profile is developed to guide reengineering initiatives.

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