A graphic technique to summarize the results of reengineering a complex work flow that comprises a value stream or process. This technique can also be used to help examine the interaction between various resources, human and other parameters, within an organization. Opportunities for improvements in the interactions and/or breakthroughs can be highlighted.
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Kiviat diagrams or charts are created to show the degree to which an organization is ready for the type of proposed changes that are a result of a reengineering project.
A technique used to identify all relevant opportunities where information technology can be applied to reengineer the value stream or redesign the business process. Technologies within the enterprise's current portfolio, as well as new emerging technologies which can be acquired, should be included.
To complete the information architecture, it is necessary to analyze the interaction of entity types and activities. Activities can be seen to either Create, Read, Update, or Delete (CRUD) at least one entity type. Entity types, in turn, need to be used by at least one activity. At the architectural level, we want to know answers to the following:
A technique used to identify all the information necessary for achieving certain goals or objectives, such as performing an activity, satisfying customer needs, or making strategic decisions. An information need is an unstructured statement that describes a type of information required by an organizational unit to enable it to meet its objectives and support its functions.
A technique used to compare and contrast the differences between the information architectures before and after redesign or reengineering.
A technique to categorize all ideas, generated in brainstorming sessions, and to identify idea sensitive areas.
Provides a framework for problem solving and assists in the evaluation process when making decisions. Participants examine both positive influences (enablers supporting a goal or a proposed solution) and the impeding influences (barriers to achieving a desired state or implementing a solution). Force Field analysis has an advantage over T-charting in that each enabler and barrier can be examined for possible interrelationships, and each factor can be weighed to determine a total "force" towards the positive or negative.
A technique to assist in the decision making process. A variation of the decision matrix, choices of recommendations, alternatives, or solutions for reengineering or redesign are arranged as both rows and columns. Participants choose a preference for each possible pair of choices, and the results are tabulated to provide a prioritized result.
See Entity Relationship Modelling