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WBS Dictionary

Wiki

A document that provides detailed information about deliverables, activity and scheduling of each component in the Work Breakdown Structure (WBS).

Facilitation

Wiki

A set of techniques used by a workshop leader, or facilitator, to improve the operation of a workshop or project team meeting. The benefits of applying facilitation techniques include:

Cycle Time Analysis

Wiki

A technique that examines the total length of time an activity needs to complete its cycle. It is measured by the amount of time that an input to a business activity requires to be transformed to an output. Where a process consists of multiple activities, the cycle time for any given activity is the time between previous activity completion a...

Customer Satisfier Analysis

Wiki

A technique used to identify and examine the actions and/or outcomes that will produce satisfaction for the customer of a value stream. When used in conjunction with Customer Value Stream Interaction Analysis and Event Analysis, a complete value stream profile is developed to guide reengineering initiatives.

Work Flow Diagramming

Wiki

A graphic technique used to document how activities are performed. As such, work flow diagrams show how an enterprise organizes work. These diagrams can be created at various levels of detail to meet specific project objectives. For example, work flow diagramming can assist a team to understand and scope a process for redesign at a contextual level (see Context Analysis), or can assist a reengineering team to specify detailed work steps in order to perform an analysis of cycle time (see Cycle Time Analysis).

Critical Path Analysis

Wiki

An analysis technique used to identify the critical (essential) and non-critical (non-essential) activities associated with a business process or work plan and the amount of float (slack) associated with each activity.

Project Organization Chart

Wiki

A document that graphically depicts the project team members and their interrelationships for a specific project.

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