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9740 items found

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Business Intelligence ROI: It's a Figment of Your Imagination

by Vijay Sankaran

How do you put a real dollar figure on the value of a BI project? You probably can't. That doesn't mean that you have to forgo determining business benefits, you just have to attack it from a different angle.

Will They Ask You Back? Be Demanding of Your Clients and Make Them Like It

by Donna Boyette

In most businesses you can focus on how to please your customers. On project teams, we have to ask our clients to do things they might not want to do. How can you be demanding of your clients and make them like it? If your company or your paycheck depend upon clients asking you back, this question is critical.

The Unified Process: Some Whine with Your Cheese

by Andre Leclerc

The UP--the most popular software engineering process in use today--is a useful first step in building your own development process. But it's not all Gouda. Here's a closer look at the good and not-so-good aspects of this application appetizer.

Sink or Swim: Political Savvy Helps Project Managers Stay Afloat

by Bill Hagerup

Move over elephants and donkeys. When it comes to the politics of IT project management, it's not a jungle out there. It's a rough, scary sea. But it doesn't have to be. Find out how to navigate through the following flounders and self-seeking sharks and become one of the dolphins, who keep hope alive by refusing to deny the positive impact politics can play in project management.

It Takes a Village of Applications to Compete

by Tom Keenze

Complete, effective CRM can't be done with a single, catch-all software application. If you're going to take CRM seriously, you'll need to pull together SFA, PRM and a number of other acronyms. Here's a look at the big picture.

EAI: The Glue That Holds It All Together

by Vijay Sankaran

Want customers to really stick by you? Use enterprise application integration to tie together all of your business intelligence and deliver the ultimate in customer personalization.

Dance With the One What Brung Ya!

by George Ball

Straight from the gantthead mailbag, here's some Knowledge Management refreshers on definitions and implementations, unleashing the knowledge trapped in your head and keeping an eye on technology.

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