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677 items found

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Hard Earned Value

by Janis Rizzuto

In the first of a three-part series on earned value management, a survey of government IT shops shows the performance-tracking methodology is much-admired, but scarcely applied. Lack of knowledge, training and, perplexingly, senior management interest are the foremost challenges.

(L)earned Value

by Janis Rizzuto

In the second of our three-part series on earned value management, experienced practitioners share some trends, best practices and pitfalls. Plus, profiles of two successful EVM applications in the public and private sector.

Don't Shmooze? You Lose!

by Mike Donoghue

This book review takes a look at the art of schmoozing in Mr. Shmooze: The Art and Science of Selling Through Relationships.

Hearing Voices

by Mike Donoghue

Companies that are unable to communicate lose money and clients. In times of crisis, the call center is vital. And with new technological advances, there are a considerable number of options to choose from.

Improve Your Status

by James T. Brown, PMP

Some view project status as a necessary evil; done poorly, it is. But many successful project leaders use the status process to add value to their efforts, including better communication with management, team members and customers. Here are some proven ground rules for preparing and presenting effective status reports.

Domain Name Game

by Mike Donoghue

If you haven't given much thought to registering desired domains, you better start thinking. Early action can eliminate headaches down the road.

Phoney Baloney

by Mike Donoghue

Phone blues giving your customers a coronary? No need...read this and fix your problems before they get out of hand.

Out of Service

by Mike Donoghue

With the more recent introduction of IT outsourcing, many individuals are crying foul. Somewhere between hard answers and soft decisions will be the best platform for you if the outsourcing service question is raised at your firm.

Discerning E-learning

by Mike Donoghue

When it comes to hardware and software, great training truly relies upon great content integrated with great presentation.

Lessons In The Rearview Mirror

by Karen Klein

Project post-mortems tend to get short shrift in the fast-paced business world. Project managers and teams barely catch their breath before moving on to the next goal. But looking back can be invaluable. In studying myriad details of completed projects, the University of Virginia’s IT program is uncovering common causes of failure, and identifying ways to improve tomorrow’s projects.

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