Project managers play a critical role in helping organizations close the gap between expectations and achievement, according to a new report from Project Management Institute. Successful practices include engaging cross-functional teams and keeping business owners informed about benefits-related issues.
When project managers are asked to lead strategically important projects, the stakes go way up. But the fundamental job remains unchanged—and that’s something PMs must remember. How do you ensure you don’t succumb to the pressure of being in charge of a high-profile project?
While you are rarely in a position to make the strategic or operational decisions for the organization, your intelligence can support these key decisions. That is the real benefit of a good business intelligence group, and the following four things can go a long way in helping you successfully deliver your message--and ensure action is taken.
If you've been paying attention, you know that the success of CRM depends on changing the culture of your organization. The only way to do that is through effective leadership--no easy accomplishment. Figure out what it means to be a leader, and then choose the style that works for you and your team.
When it comes down to the bottom line (or the final chapter), CRM is about transforming your business into a customer-centric enterprise. It's no easy feat, but it can be accomplished if you set yourself up for success.
Some managers believe a bit of fear can be healthy, but Deming didn’t think so, and it can hurt projects in countless ways, from data manipulation to lack of innovation. On the other end of the spectrum, light agile approaches honor another Deming principle: focus on stakeholder value.
Thinking about scaring loyalty into your employees? Think again. What you will most likely end up with are dissatisfied, disloyal employees who are afraid to do anything innovative or productive. Erase the fear if you want to see real results.
Agile and Design Thinking, two leading trends in project management, follow an iterative approach and emphasize the importance of the team. But it is their differences that offer great potential when combined as complementary tools for complex problem-solving, customer interaction and value delivery.