If you're like most Americans, you've probably had enough turkey this past week. If you're like most project managers, you've certainly had enough of turkeys--overstuffed KM projects in desperate need of good process.
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How a good knowledge management system could have saved a major airline a lot of embarrassment.
When it comes to KM initiatives, sometimes the worst thing you can do is nothing at all.
To think a lowly WORM could be just the thing to turn your KM efforts around.
Part of your job as a project manager is to be on constant lookout for possible issues. Sometimes you can assess certain ones before they appear; other times you might be blindsided. The key is knowing how to identify, deal with and ultimately learn from these issues.
Knowledge management can be even more powerful when you have (gasp!) actual people working on the managing part. Let's call those people "Infomediaries," and let's see what role they play in your organization.
If, as some say, knowledge is power, knowledge with context is intellectual capital, and that may be even more valuable.
If a picture's worth a thousand words, your expert knowledge is certainly worth a couple bucks. Instead of thinking about making money, why not make money thinking?
If you build it, they will comebut what exactly are you building, and who do you want to show up?
Let your knowledge management system benefit from pearls of spoken wisdom. The latest technology can capture your conversation for KM use--and it's not as expensive as you might think.