An ITO transition is the complex first phase of the IT outsourcing contract that has strategic importance for the success of the contract. This paper provides an understanding of the transition phase along with the specific attributes that make an ITO transition different from many IT projects; and the key success factors to successfully achieving an ITO transition implementation.
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Making outsourcing decisions work is one of the major challenges facing outsourcing managers. In order to monitor the progress and success of an outsourcing relationship, managers need a higher level of visibility of the work performed by the outsourced teams. This paper discusses the six dimensions needed to measure, monitor, and report, which can greatly improve the visibility and success of outsourcing projects.
This article focuses on the critical aspects of off-shoring by breaking them down into three categories: selection of the business partner, selection of the specific resources, and definition of the work. The article includes a discussion of technical and scheduling considerations to assist the project manager in making a project with off-shore resources successful.
Properly managing the outsourcing of projects is essential to ensuring that organizations achieve the success they seek. There are several key elements to consider when outsourcing a project or portions of a project. This article will help identify the key aspects to consider prior to awarding a contract to a vendor.
IT business transitions involve taking over the service delivery responsibility from an IT organization or an IT unit of a corporation and sending it offshore. Establishing an extended business center (EBC) is one of the operating models used in these strategic partnerships. This paper delineates the process of establishing an EBC for a leading European bank.
An organization running a fully outsourced PMO?! Crazy talk, right? Not so fast. Read on for a case study of an unusual PMO model--and what all PMOs can learn from it.
The health of the global economy affects the health of your projects. A grasp on economic trends can help project professionals stand out by proving they can help navigate the chaos and improve the bottom line. Three trends are making waves in the business arena, and forcing project leaders to take action.
Keeping the data center in house is becoming an increasingly expensive and risk-laden endeavor. Outsourcing the data center can ignite all sorts of fear, uncertainty and doubt. So which is better? Specifically, which is better for your organization? Perhaps reflecting on the tradeoff between each can help you choose a path that is prudent and wise.
Do you deliver Project Management as a Service? That doesn’t mean outsourcing your PM to a consultancy, but changing the way you think about project management and your customers--they are clients of the project management processes that you provide.
...or how a DIY trouper never stops learning. As this project manager planned her next big do-it-herself project, she started to parallel her effort to those she has encountered many times when executing a program or project at work. What can you learn from her experience...and mistakes?