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Customer Satisfaction - Gaining Valuable Insights for Stakeholder Management

Jul 13, 2016 12:00 PM EDT (UTC-4)
PREMIUM webinar

We have all been placed in the position of being a customer and having experienced varying degrees of satisfaction. We may have even envisioned what ideal service should resemble, yet grappled with how service experiences often fall short of our expectations. This presentation will explore customer satisfaction in the world of project management.

Cybersecurity for Project Managers 101

May 28, 2021 12:00 PM EDT (UTC-4)
PREMIUM webinar

What are a project manager’s responsibilities with respect to cybersecurity? The Project Economy and Digital Transformations are here to stay. So, what are you doing to mitigate cyber risk? What can you do to mitigate cyber risk that could threaten the success of your project? Project Managers can significantly reduce cyber risk with a few basics. By applying the Pareto Principle, also known as the 80/20 rule, Project Managers can significantly reduce cyber risk that threatens to derail project success.

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