Projects are about change: changing locations, changing technology, changing people, changing processes. Successful change is, in part, about doing a project at just the right time. So how do you know if your organization is ready for your project? How do you know if the timing is right to ensure a successful project and successful change? This Change HEADWAY webinar will focus on how change management techniques can be used to understand where your organization is at prior to embarking on the project.
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Every project has a story to tell and from each story comes the chance to change and improve the way we do the next one. Unfortunately, and for a variety of reasons, we don't often take this opportunity as we rarely complete lessons learned exercises and integrate their results. It can be a very powerful learning tool for individuals, teams, and organizations to examine what went well and what didn't. A good lessons learned session is more than just an exercise in asking questions. It is about the willingness to hear the answers and make the necessary changes to avoid the same problems on current and future projects. It is not about finger pointing. It is about collectively assessing opportunities to build stronger projects. This Change HEADWAY webinar will explore what makes a good lessons learned discussion work.
As a project manager, you will typically focus on bringing the project in on time, on budget and to the approved scope. Your focus is making sure you and your team are accomplishing what you have been tasked to do given the constraints in place. However, organizations are increasingly measuring project success not simply against the on time/one budget criteria, but also against how much and how well the product of a project is being used. One of the emerging disciplines that project managers can use to assist them and really integrate the project's product into the organization in a sustainable way is Change Management. Change Management is viewed more and more as critical to project and organizational success. In this Change HEADWAY webinar, we will be examining the change management process from a project manager's perspective to understand how change management can impact all aspects of your project.
Projects are hard enough when the focus is on getting the technical result produced, on time, on budget and to specification. When we add in the complication of getting that used, however, the challenge becomes much more significant. Organizational change requires the evolution of structures, roles, responsibilities. processes and - above all - behaviours. It is all about getting people to work in new and different ways, and to embrace why they need to make this change.
As project managers we often have projects handed to us. We are often not involved in defining the compelling reason to make the change or do the project. Our involvement often begins with a: “Hey Sue, would you take this one on?” And off we go to plan and deliver the project, sometimes in a bit of a vacuum that can bite us along the way.
Even when speaking the same language, we all interpret words in our own way, with our own filters and supported by our personal or organizational context. We sometimes forget that others may define or react to the exact same word much differently than we do. In addition, organizations and areas within organizations may use and interpret the same word differently, depending on the context. As project managers, we don’t always understand the impact various contexts and these different interpretations can have on an organization’s ability to successfully implement change. As such we may find ourselves dodging verbal hand grenades – terms that can blow our organizational change projects right out of the water!
This document is not just a simple change request, but also serves as a quick-and-dirty change control plan. It will help make sure that the proposed change still keeps the project within scope, doesn't break the bank or cause other unforeseen effects.
Projects involving a significant operational change have a greater need for leadership, but no greater number of opportunities. Identify these limited opportunities and plan to use them to the fullest.
Do your change initiatives create high levels of uncertainty, frustration and wasted effort? Is the human side of change valued through coaching, communication and recognition? This review template can help executives, project/program managers and implementation teams evaluate the effectiveness of change leadership in their organization.
In order to ensure that changes are managed correctly--and that the impact of those changes is fully assessed--it is important to maintain an accurate tracking log. This template provides a simple way of tracking each of the steps required to fully process a change into a project.