Provides a framework for problem solving and assists in the evaluation process when making decisions. Participants examine both positive influences (enablers supporting a goal or a proposed solution) and the impeding influences (barriers to achieving a desired state or implementing a solution). Force Field analysis has an advantage over T-charting in that each enabler and barrier can be examined for possible interrelationships, and each factor can be weighed to determine a total "force" towards the positive or negative.
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A technique to assist in the decision making process. A variation of the decision matrix, choices of recommendations, alternatives, or solutions for reengineering or redesign are arranged as both rows and columns. Participants choose a preference for each possible pair of choices, and the results are tabulated to provide a prioritized result.
See Entity Relationship Modelling
A technique used to analyze the dependencies between activities. Dependency analysis enables us to describe interdependence between activities, based on information, materials or other resources in specific states, and to describe the influence of time events on the execution of activities. A dependency exists whenever the outcome of an activity or the occurrence of an event influences the execution of another activity. An examination of the dependencies helps structure the process model.
A technique used to depict function decomposition. The purpose of function decomposition is to ease the comprehension and management of function information found in a business area analysis project. The technique of function decomposition represents the activities of a business area as a hierarchy of functions and processes. The hierarchy is independent of organizational structure, existing or planned, and of current procedures. It acts as a basis for verifying the understanding of what the enterprise is about and for planning more detailed analysis.
A facilitated technique to inventory the interactional styles of people in the organization. The acronym describes the interactional styles:
Entity relationship modeling enables us to describe business information (data) and its inherent structure. The entity relationship model is represented as a diagram, known as the entity relationship diagram (ERD). This diagram is used to show our understanding of data and is one of the components of the information architecture. This model is also used in later stages of business system design and development.
The technique used to identify and scope an enterprise's value streams and the customers it serves. Used in conjunction with Event Analysis and Customer Satisfaction Analysis, this technique identifies all interactions between the customers of the value stream and the enterprise, the responses, the activities required to satisfy...
A set of techniques used to analyze current systems and assess the degree of support provided to the set of business activities being reengineered. Data, procedures, and problems can be analyzed. Assessments of user and technical satisfaction can also be performed.
A technique used to scope a process or an activity within a process. For the process or activity, examine the inputs (starting points), outputs (results or ending conditions), interfaces to other processes or activities, and external agents such as customers, regulators, suppliers, etc.