En tant que chef de projet, j'ai souvent rencontré ou été témoin de situations où les parties prenantes ralentissent un projet par ignorance. Ignorance de ce qu'est un projet et pourquoi elles doivent désigner un chef de projet si elles souhaitent un minimum de garanties pour son bon déroulement.
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The daily standup is a key Agile practice. Since the latest Scrum Guide release, it has changed and become less rigid than before, no longer relying on the key three questions. In addition, for teams running Kanban, the daily standup can take on a different form.
In this Webinar, we’ll discuss mechanisms to jumpstart your CX transformation practices and support your workforce become more customer-centric. We'll draw upon scenarios that many companies face to offer brief solutions and tangible actions you can adopt in your journey towards delivering a superior customer experience. We will cover topics such as customer journey mapping, voice of the customer exercises, creating a customer-centric maturity model, establishing the processes, playbooks, and templates to drive outcomes that achieve greater customer retention, renewals, and upsells.
This presentation discusses how to integrate business analysis practices into the project management process to reduce project risk and improve business outcomes. This presentation will examine business analysis from a PMBOK perspective and examine strategies for integrating business analysis practices into the project management process. The following topics will be addressed: • What is business analysis? • Why focus on business analysis? • How business analysis integrates into PMBOK including Project Integration Management, Project Scope Management, and Stakeholder Management. • How business analysis reduces project risk. • How to manage business analysis activities and deliverables from a project management perspective.
When initiating a high profile project there is a very good chance that you will start on the back foot, already one week behind a schedule that still needs to be agreed. In this session, we use a very simple analogy to illustrate why you would not want to reach for the low hanging fruit immediately.
As the market heats up and the complexity of doing business continues to increase, individuals and organizations are seeking insights that might help them simplify things. While there are change models out there, following one over the others is not the key to successful change implementation. This webinar will discuss key measures for successful change management that flow from leading change through uncertainties.
The journey to Adaptive and Servant Leadership is a long one, it doesn't happen over night and it takes conscious effort to get there. I want to share some of the best tips we've learned from the real world on how to navigate this journey and help others do the same.
How to leverage and embrace Agile Scrum Framework to smoothly inject agility in the mindset of an organisation? With the ever-changing market behaviour and the uncertainty of economy further impacted by the COVID-19 pandemic, future outlook for many businesses remains unpredictable. Today and more than ever, adopting and embedding agile methodologies when launching and executing transformations is the most suitable adaptive and flexible way to optimize investments.
Board meetings require proper etiquette to ensure efficiency and content. Proper etiquette also supports the lively and spirited discussions that are commonly the norm at many board meetings. Those who participate at board meetings must also ensure that they are speaking at the meeting in observance of legal and ethical principles. Program and project managers are increasingly being called upon to attend or participate at board meetings - - - So are you prepared if you get asked?