Organizational Agility Conference 2019: Keynote - Sense & Respond: Principles for the Next Century of Work
Software has fundamentally changed the way business works. It is the way we reach our customers, the way we operationalize policy, the way we create new capabilities to reach our goals. Every business is now—in some form—in the software business. And yet most of what we think of as “management” relies on industrial-age models.