If you are a leader, sponsor, or coach, this is a must-attend, high-energy webinar on how to ensure success of the execution of Lean Six Sigma (LSS) DMAIC projects. While the tools and approaches used in the LSS DMAIC methodology are typically understood and utilized during project execution, the rigor of project management practices is not.
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3M Company has built a solid reputation around innovation, quality and ethical conduct. Quality today is much more than just designing and delivering exciting, reliable product. “Customer Experience” includes quality at every interaction of the supplier-customer relationship. This presentation will share some of 3M’s best practices around designing and delivering innovative, highly valued solutions and service for consistently superior customer experiences. Best practices such as 3M’s culture of employee engagement, NPI, NTI, Customer-Inspired Innovation, Insights to Innovation, QFD, PPU, Quality Playbook, and the use of social media to drive customer engagement for word of mouth marketing will be introduced.
It has become evident that effective Project Management has become significantly more demanding. The customer has been added to the PM table and is demanding higher higher levels of project quality. The successful Project Manager can borrow many of the techniques used by Lean and Six Sigma disciplines to deliver products and processes to continually meet customer needs profitably.
The 12 Pillars of Project Excellence™, has been widely received by business leaders throughout the world as an innovative approach for individuals to metamorphose into true leaders. It has also been accepted by organizations as a scientific formula to achieve breakthrough culture transformations.
The Standish Chaos Report, CIO Magazine survey, and multiple independent and professional reports indicate anywhere from 50 to 70 percent of projects fail to deliver the quality expected by the customer. The best processes; without methods, tools and techniques that transform tacit knowledge into explicit knowledge and fully engage all stakeholders; simply do not produce the value we are trusted to deliver. In this presentation we will present a framework consisting of Lean for Knowledge Work, Systems Thinking, Agile methods, Canvasses, and Serious Games; that when applied; greatly increase the value to the customer, reduce (or eliminate) failed projects, and instill trust in project management as a true business partner.
Processes in many cases struggle to achieve excellence in meeting the internal/external customer expectations due to lack of understanding of the specific process targets and insufficient preparation. In the absence of a process management model, typical deployment of processes has not always contributed to the financial results as expected. In this webinar, the participants would learn about the 4-P model of process excellence.
We all want quality breakthroughs in project quality by combining project management with quality management and the book "Managing Project Quality" shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality.
During this presentation, we plan to give some examples of this type of situation. And, we will highlight how an organization can increase their OPM Maturity and allow the PMO to be more constructive to the entire organization. We will show that Project Management Quality and Organizational Project Management Maturity go together
The objective of this presentation is to explore how the selection emphasis shifts over time and how it differs with industry type. It is expected that the findings of this study will provide insight into the prevailing state of project manager selection
Are you managing improvement projects through 6 sigma methodology? Are you a Black Belt or are you in process of becoming one? Are you willing to manage projects that really impact operational excellence of your company? Do you want to get a pill that gives you a condensed experience to select your projects with more confidence, to better define the scope of them and to focus them in the proper direction? Congratulations! This is your book!