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1208 items found

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'I Am Not A Stakeholder, And I Don't Need Managing!'

by Mark Mullaly, Ph.D., PMP

Project managers have a stakeholder management problem. Or, to be more precise, they have a problem with a lot of stakeholders who endlessly resist being managed. So why the gap? Where did it come from? How did it all get this ugly? And what's to be done about it?

I Am Your Customer! Do You Know What I Am Thinking?

by Vyom Bhuta

If only you could read their minds--then you would know what customers really want. Here's a glimpse into what some customers are thinking, and some startling statisics about how important customer satisfaction really is.

'I' Before 'You'...Except After 'Me'

by Mike Donoghue

There are so many people relying on us and what we have to tell them. In communicating with customers, we strive to make them content since happy customers tell five friends of their experience--but unhappy customers tell 10.

I Can Sing and Dance, But I Don’t Juggle

by Ken Whitaker

What is the true cost of too much multitasking? Is there even a cost? Or is the ability to multitask just plain expected as you advance through the software development career path? Learn what steps to take so that you and your team can become more effective at focusing on getting to "done”.

I Can Think Clearly Now

by Luda Kopeikina

You know how you feel when you have a ‘light bulb’ moment, when suddenly the solution to a problem becomes crystal clear. What if those were regular occurrences instead of elusive moments? Here is how to eliminate three bad habits (often mistaken as qualities) that can cloud your thinking and decision-making skills.

I Can’t Seem to Get My Team to Become Agile

by Ken Whitaker

Just being an expert on agile and focusing on delivery of “working software” doesn’t necessarily guarantee success. This article shows tips and techniques for those of you struggling with getting your team and your company to adopt agile.

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