Putting together a whole new customer service model (CSM) is a challenge, particularly if you do it in less than a month. This sample report in Word is an in-depth analysis of a business problem re: customer service/helpdesk and a detailed set of recommendations and plan for how to reengineer the business to improve customer service operations.
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Developing a complex financial application with many processing modules is the stuff of which nightmares are made. There are lots of steps, each with its own headache. Take two aspirin and use this sample Microsoft Project plan to help you through.
Are you implementing a package in a distributed application development environment? You need a plan for the full implementation cycle, from planning and requirements analysis through deployment. Here's a sample from a Warehousing/Shipping environment.
Business reengineering is about change, but it is also about balance--balancing customer needs and operational performance to achieve business goals and objectives. Let this plan show you how to achieve balance on your BRE project.
Timing is everything, even in project management. The key to a successful project is to use JPACE--that is, to Justify, Plan, Activate, Control and End it the right way. This Microsoft Project plan will help you do just that.
Building an application to run on the Web is a challenge. Use this Microsoft Project plan to take the guesswork out of everything you have to do.
Deploying an application solution package in a banking environment is complicated and challenging. This Microsoft Project plan based on a real project shows you how.
Here is a project plan for a project to model and define the "order-to-cash" business process in a retail environment and recommend process improvement opportunities.
Your workforce improvement program will really take off if you use this Microsoft Project plan based on a real-life project to automate the workflow and improve organizational structure, communication and work processes.
Does your business have a contingency plan to handle the impact on critical business processes of an emergency system failure? Mitigate the risk using this Microsoft Project plan as an example of how to prepare for the worst.