In the era of information, having a knowledge management strategy is crucial. This book provides a jargon-free place to get advice, study real-life examples and develop a strategy to conquer the evolving landscape of knowledge management.
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Function Point Analysis: Measurement Practices for Successful Software Projects is a comprehensive presentation of the principles of function point analysis (FPA) and a guide to its effective use in managing the development and deployment of software. Written for both information technology (IT) practitioners and managers, it describes how to use this proven-but-underutilized software-sizing metric to achieve successful software projects.
Culled from the best practices of experts in the field, this concise new WorkSmart book explains how to juggle multiple tasks on a complex project from start to finish.
A great book on how to package knowledge for efficient use, especially in the form of Integrated Performance Support (ISP). Although out of print, copies can still be found fairly easily.