At the turn of the century most would have agreed with the notion that the CIO was gaining ground as a true leader within organizations. Now in 2010, the pendulum may be swinging in a different direction. Is the future of the CIO in question?
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When newer firms go into cloud computing, they have a distinct advantage over established organizations. Organizations that have IT history, however, are more likely to have legacy systems to support--making their integration of cloud computing a much greater challenge.
In order to maintain the same level of service to citizens, federal and state agencies need to increase efficiency by applying innovative techniques such as the return on investment methodology. This article aims to provide an introduction to ROI methodology and provides an example of how the public sector can make its processes more effective by applying it.