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646 items found

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Getting Buy-in From Different Project Stakeholders

by Stephanie Jaeger

Early on in your project/change management process, you need to plan for how you’ll get relevant buy-in from everyone. To ease this process, there are a lot of different tools at your disposal...

Why Do Projects Fail?

by Arvind Kumar

The only way that companies can get better at performing projects is by learning from projects they have carried out. Here, the author looks to provide insight on the multiple reasons for project failure—and how project managers and upper-level management can minimize them.

How to Embrace and Truly Delight Your Customer!

by Brian Anthony O'Malley

Having well-honed customer relationship management skills is a key differentiator in project management. Embracing and truly delighting your customer goes well beyond the basics of traditional customer satisfaction. Take a closer look at some ways to move beyond the mundane to delivering a truly great customer experience!

5 Steps for Building Stakeholder Relationships

by Ganesh Kumaraswamy

Building and sustaining relationships with key stakeholders in a project or program is crucial for its successful delivery. Often, we see a project derail due to a gap in the level of engagement from key stakeholders. Here are some steps you can take to successfully build, engage and sustain relationships with key stakeholders throughout the project.

The Role of Project Managers in Industry 4.0

by Luca Rezzani

Industry 4.0 is going to revolutionize companies, technologies, strategies and goods. Project managers will be the protagonists of this transformation. Are you prepared for the challenge?

Preventing Blame: Balancing the Relationship Between Project Manager and Business Owner

by Eddie Sumner, PMP

The relationship between project manager and business owner (or scrum master and product owner for agile) can be difficult to establish—and easy to damage. To build strong foundations in the relationship and ensure the success of the project, there are a few simple rules to follow that can make a big difference.

Navigating Real (Estate) Complexity

by Wayne Miller

Are you still operating with outdated assumptions and expectations? The stressful process of buying a new home and selling an old one proved to be an enlightening experience in project management and complexity for this practitioner.

Using Data to Focus Your Customer Strategy

by Ankur Mittal

Analytics is vital to understanding customer behavior and optimizing operations to attain sustainability. It can be leveraged to avail data-driven decision making—and extrapolated and customized to accomplish numerous objectives, such as reducing costs and optimizing profits from a customer or project. The article seeks to propose four features to reap long-term benefits through concentrated investments.

The Future of PM: A Hybrid Role?

by Andy Jordan

As project management evolves and organizations focus on faster paths to delivery, is the role of project manager set to change dramatically?

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