722 items found

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Remember: Users Are Real People

by Andy Jordan June 7, 2023

When project teams are buried in the details of their work, it’s easy for them to forget that they are producing solutions for real people. PMs need to help them remember.

Topic Teasers Vol. 157: Does the Customer Really Count?

by Barbee Davis, MA, PHR, PMP, PMI-ACP, PMI-PBA May 10, 2023

Question: I know that as project managers we are supposed to try to provide what the customer or company asks us to do, but what about when they request silly things? I would think we had some responsibility to protect them from spending time and money creating things that have no actual value. At what point do we step in and slightly adjust the technical and functional requirements to be more realistic, and help them see that they are spending money on features and functions that aren’t really necessary?

How ChatGPT Helps Project Managers Tell Stories

by Karen Eber April 20, 2023

From a project’s kickoff to final delivery, storytelling is a critical, if underused, tool for project managers. Can ChatGPT help? By generating ideas and connections based on your input, this natural language processing tool can prompt your own thinking and lead to more compelling stories.

7 Ways to Get Stakeholders to Communicate With You

by Paul Baumgartner, PMP March 15, 2023

As project managers, we have to pull information that is both broad and deep out of our constituents. We can’t expect them to “push” information to us proactively and package it the way we want. Here are seven ways to minimize your burden of information “pull” when working with stakeholders.

6 Essential Skills to Communicate Effectively With Stakeholders

by Michael Wood March 8, 2023

How can you optimize communication with stakeholders during a project? From building consensus to effective messaging to diffusing conflict, here are six skills every leader must exhibit.

Transformational Leadership and Organizational Change Management

by Dr. Patricia Anderson February 27, 2023

For organizational change management strategies to be successful, they must be tethered to transformational leadership practices. Are you an authentic transformational leader?

Do You Exhibit Empathy as a Project Manager?

by Bruce Garrod February 8, 2023

Empathy allows project managers to better understand the needs and concerns of their team members and stakeholders. This understanding can lead to more effective decision making, as well as a more positive and productive work environment.

Emotional Intelligence for Project Managers: Working With Others

by Mike Griffiths February 1, 2023

Interpersonal skills can often be the most challenging aspect of emotional intelligence. Here we focus on the importance of empathy (understanding and being aware of people's feelings) and social skills (knowing how to work with others in various situations). How do you measure up?

Emotional Intelligence for Project Managers

by Mike Griffiths January 25, 2023

Ignore emotional intelligence at your own risk. As a project manager, much of what we do is based on exercising EI. We are responsible for inspiring, motivating and influencing team members—and we must use EI first to get our mental health in order, then to help promote collaboration.

3 Keys to Better Contract Management for Project Managers

by David Jones January 11, 2023

Contract management is a key tool for project managers, helping to articulate the written baseline of a project. But why is it so often neglected? Three key aspects can help project managers better understand its importance.

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