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'Help! A Stakeholder is Undermining Me!'

by Andy Jordan

For all project managers, it’s important that their stakeholders support their actions and decisions. When that doesn’t happen, problems arise.

Reflections on Building a Lasting Vendor/Client Relationship

by Carl Pritchard, Tom Tracz

Twenty years after their first encounter, a project management trainer (aka “the vendor”) and a consumer of that content (aka “the client”) take time to reflect on vendor/client alliances and their own relationship. (Spoiler alert: It’s all about the people!)

Stakeholder Management in Healthcare PM

by Dr. Deepa Bhide, PMP

Managing stakeholders is a science and art. This is especially true in the healthcare, where constant decisions literally present life-and-death situations. Read more about the uniqueness of stakeholders in this industry.

Strategies to Re-engage PMI Chapter Members at Events

by James Turchick

With the return of in-person events, it might be time for PMI chapter leaders to reassess how they’re engaging members. Here are some strategies across the community that chapters have used successfully.

Communication Challenges in a Pulp & Paper Project

by Luiz Felipe Coutinho

A temporary mill shutdown project in the pulp and paper industry proved to be a challenge for this practitioner. Read how he utilized communication tools to help optimize efficiencies.

Do You Really Know Your Customer?

by Andy Jordan

For external projects, there isn't a lot of direct connection with customers—and that is a lost opportunity. There is tremendous value in trying to make these customers "real." How can we achieve that level of understanding?

7 Ways to Build Stronger Customer Relations

by Stephanie Jaeger, PMP, BBA, PMO

It can be tough to keep customers’ attention—and ultimately keep them happy. True and meaningful relationships are built on shared experiences and interactions. You need to put in the work—and these pointers can help.

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