One of the most difficult phases in project management is gathering business requirements. Many stakeholders simply don't know how to articulate what they want, or why they want it. Project managers who build trust will get better results.
A sprint review is an essential part of the agile process, where the team can demo new features and functionality. But the demo is only half the story. The sprint review is also an opportunity for productive conversation and feedback between the team and stakeholder, which will lead to a better product.
Transitioning to DevOps means navigating through internal political and cultural issues that stand between developers and operations teams to find a way towards unification. From identifying pain points and enlisting sponsorship to starting small before you scale, here are seven steps to successfully implement DevOps in your organization.
Agile methods make the most of closer ties to the business and customer to get rapid feedback on functionality. This works great when customer engagement is high--but runs into problems when engagement is lacking. Learn about some warning signs and engagement models that can help.
You may think that a project manager’s ability to influence CRM is minimal, particularly on projects that are not customer facing. Think again. Recent studies link employee engagement to customer satisfaction and profitability.
The project is complete when the product is delivered, but it is not successful unless the application can be used by operational units. So how do you get past the application project to a live operational environment?
Bringing the customer into the requirements process is a key to success in every project. Sometimes, however, their expectations are unrealistic or even contrary to their best interests. Along with good facilitation, there are ways to negotiate with customers that give them the option to say "no" without you having to insist on it.
Having the ability to connect to systems with round-the-clock availability has led us down a path of high expectations and preconceived outcomes. These challenges exist for any organization that chooses to make some portion of its operation available to customers at all times, causing some resources and personnel to get stretched in all directions.
In addition to all of the issues and challenges found in “normal” projects, global projects bring with them elements that complicate things even more. What can a global project PM do to increase the odds of success?