When problems are tackled collaboratively, usually the organization wins. Effective collaboration requires more than technology. There’s a subtle, but important, fact that the most powerful solutions are only as good as the people using them.
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A retrospective meeting is for betterment, learning, problem solving and celebrating team achievements during sprint execution and review; they should have a motivating approach. Yet so often, they don't.
A knowledge management system is no good if people can't--or won't--use it. Don't gloss over usability measures, or you'll end up shooting yourself in the foot.
The growth of social media creates new opportunities to foster knowledge transfers within many professional arenas, including project management. Projects-lessons-learned (PLLs) are cases in point. This article describes the power of social media, as a new means of facilitating communication and interpersonal interactions, and how such power can be translated into a knowledge-sharing platform of PLLs.
The U.S. Department of Defense (DoD) has an established lessons learned program that documents both shortfalls for corrective action and best practices for wider dissemination. Most phases are effectively accomplished—except for resolution. Using the project management process during the issue resolution phase will provide a firm foundation for action officers to evolve a more efficient and effective organization.