Selecting the right discussion package can be challenging. Here are a few options and approaches to consider in your quest for managed interaction.
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You can post information 'til you're blue in the face, but how do you get people to use it?
Let your knowledge management system benefit from pearls of spoken wisdom. The latest technology can capture your conversation for KM use--and it's not as expensive as you might think.
If you build it, they will comebut what exactly are you building, and who do you want to show up?
If a picture's worth a thousand words, your expert knowledge is certainly worth a couple bucks. Instead of thinking about making money, why not make money thinking?
If, as some say, knowledge is power, knowledge with context is intellectual capital, and that may be even more valuable.
Knowledge management can be even more powerful when you have (gasp!) actual people working on the managing part. Let's call those people "Infomediaries," and let's see what role they play in your organization.
Part of your job as a project manager is to be on constant lookout for possible issues. Sometimes you can assess certain ones before they appear; other times you might be blindsided. The key is knowing how to identify, deal with and ultimately learn from these issues.
To think a lowly WORM could be just the thing to turn your KM efforts around.
When it comes to KM initiatives, sometimes the worst thing you can do is nothing at all.