The next frontier for innovation is the public sector and healthcare. U.S. Supreme Court Justice Oliver Wendell Holmes once remarked, “Taxes are the price we pay for civilized society.” Innovation projects in the public sector have the potential to strengthen and reinforce our society.
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Transformation in government agencies often comes up against bureaucratic hurdles. Employing a crucible, consisting of four elements (do more with less; lean project management; phasing; and consistency), paired with Kotter’s eight-step change model enabled a government team to successfully complete a difficult consolidation effort.