As we think about how we evolve our portfolio management disciplines, it is important to practice portfolio management within the context of service management. Ideally, an IT organization clearly defines its set of products and services via a service catalog and each customer works with a service portfolio manager to manage the lifecycle of services that is pertinent to them.
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Organizations that over-emphasize expediency can set themselves up for long-term losses. This article addresses strategies for taking a balanced approach--specifically, maintaining development capacity, maintaining code asset value and flexible tool selection.
Why are so many bugs and defects getting through to production? Even as the time devoted to testing is expanding, the dynamic nature and complexity of systems is outpacing most IT organizations' ability to keep pace. Here are some tips to help improve your testing results.
Are you aware of the 10 truths of successfully managing IT? Implementing all of these concepts may seem overwhelming. But if you understand the truths and apply the suggestions to address them, the payoff is huge. You’ll give your organization the poise and balance to make it across that technological and organizational tightrope.
What are some of the fundamental building blocks required in software projects? Things that can help position teams to adapt to changes quickly (including implementing the latest tech trends) and ultimately add value to business?
Deviations for the project manager role come from assuming they accomplish the same goal (or deliver the same results) as some other commonly found roles across various industries. Let's analyze these similarities and differences between roles, see where they clash—and where they can cooperate.
A useful goal for the mature organization would be the definition of an “abstraction equilibrium.” This is the state where there is no impetus for change with respect to the relationship between the amount of abstraction built into the application and other project variables such as cost and quality.
ITIL analytics can be a powerful enabler in helping better understand the performance of a set of services--and will help you identify ways to streamline and automate operations.
With the steady industry shift away from custom code applications to more commercial software packages and services, IT project management practices are necessarily changing to adapt to the new conditions. Is this a glimpse into what the future holds?
Many organizations began their PMO journey in IT, but the traditional IT PMO is changing significantly. What does that mean for those PMOs, for IT and for organizations as a whole?