These are common challenges on video conferences with more than five to 10 parties, and good facilitation can have a huge impact in these areas. Here are some approaches for running effective and inclusive video conferences.
Project leaders have a key role to play in innovation. It starts with giving teams the flexibility to be creative and develop unexpected results. Facilitating customer interaction helps teams explore what is actually needed and get in the mindset to deliver it. And stakeholders must be prepared for change and ambiguity, instead of predictability.
"Always do right. This will gratify some people and astonish the rest."